Workmanship Warranty
These warranties do not require registration and are not part of a third party. Warranty solely
provided by CCI.
Cindy’s Custom Interiors (CCI) offers A Workmanship Warrantyfor a period of five (5) years
for custom upholstery, drapery and custom shades. Subject to normal usage of the item; CCI
warranty includes: seams & stitching, zippers, padding, tacking, stapling, and spring work.
Custom soft shadewarranty includes lift systems and cords. Cindy’s Custom Interiors (CCI)
sole obligation under this warranty is to repair at our discretion or as otherwise agreed with you,
any part or parts covered by this warranty and found to be defective. This warranty is extended
to the original owner for the original window for which it was installed.
Trip charges may apply after 1 year.
Fabric characteristics are not warrantied. Although we do guide you in your fabric choices, we
cannot foresee every fabrics behavior with every application.
Be aware of the fabrics inherent qualities when choosing the fabric for your custom project.
Linen is particularly problematic with stretching and wrinkling. Silk is stiff and does not conform
to shapes.
Replacement Cushion Warranty
A FIVE (5) year warranty is extended to our recommended foam, Foam­Core­Down­Wrap and
Feather/Down cushion cores when subject to normal use for the item. We warrant all foam and
foam core cushions against abnormal loss of foam resiliency. Polywrapon cushions is
warrantied for ONE (1) year. A certain degree of softening occurs in all foam and should not be
confused with actual loss of resiliency. We warrant all down and down wrap cushions against
ticking and baffle separation. Down cushions will lose some initial loft over time and natural
wrinkling will occur. This should be considered normal wear and not a manufacturing defect.
Down, feather and down­foam combinations should be fluffed regularly to retain even
distribution of fibers. To keep your new cushions in best condition, we suggest vacuuming and,
if reversible, turning the cushions over on a regular basis for prolonged beauty and wear. CCI
sole obligation under this warranty is repair or replace at our discretion or as otherwise agreed
with you, any part or parts covered by this warranty and found to be defective.
Upholstery and Reupholstery Warranty­ office or business, commercial setting:
Your acceptance of delivery of our completed work is the beginning of the warranty periods. If
we are unable to warrant any work on any item requested of us due to underlying defects or
limitations of the item, we will notify you that these warranties will be excluded in advance of
performing the work.

Upholstery and re­upholstered furniture:
A Workmanship Warranty is extended for a period of one (1) year for the upholstery work
undertaken. Seams, stitching, zippers, padding and attachment (tacking, stapling) are included
and subject to normal usage of the item. CCI sole obligation under this warranty is to repair, at
our discretion or as otherwise agreed with you, of any part or parts covered by this warranty and
found to be defective.

Fabric
Since manufacturers of Decor fabrics do not guarantee products for wearing quality, color
fastness, fabric shrinkage, fiber migration, pilling, wrinkling or stretching, these properties are
not covered under this warranty.
Fabric characteristics are not warrantied. Although we do guide you in your fabric choices, we
cannot foresee every fabric behavior with every application.

Be aware of the fabrics’ inherent qualities when choosing the fabric for your custom project.
Linen is particularly problematic with stretching and wrinkling.
Silk is stiff and does not conform to shapes.
Some polyesters and cotton/poly blends will pill.
Cotton and rayon are most susceptible to fading.
BLINDS: Warranties of Hunter Douglas and Graber products will be honored and handled by
CCI when product was purchased and installed by CCI. Trip charges may apply after 1 year
from date of installation.
SLIPCOVERS:
A FIVE (5) year warranty is extended by CCI for seams, sewing,and zippers. Unless pre­shrunk,
the fabric and slipcover is not warrantied against shrinking. In order to warranty against
shrinkage, the fabric must be pre­shrunk before construction.
CCI sole obligation under all warranties is to repair, at our discretion or as otherwise
agreed with you, any part or parts covered by this warranty and found to be defective.